"I found Bill Lucas an illuminating, inspirational and stimulating speaker. Certainly I took away thoughts and concepts that I hope will move swiftly through theory and onward to practice. In summary it was an excellent evening."

"I found the event interesting and informative, it creates an environment where you start to think about your own style and this can only be good. ESB itself always has the facilities and it was nice to feel a little pampered [by the revolving restaurant and refreshments after] it is a good way of showing staff that they are valued and something that external partners have been using for years."